Inventory Safety and Accuracy – 100% Guarantee
Updated
by
Tony Runyan
Inventory Safety and Accuracy – 100% Guarantee
A key component in making sure your customers get what they want, when they want it, is to make sure the product is ready to pick when it’s ordered. Unfortunately, the industry average for inventory accuracy is only 98%. Said another way, if you have $1 million worth of inventory, the average fulfillment company will lose $20,000 worth of your product. You shouldn’t have to lose money because of their mistakes.
Red Stag Fulfillment stands alone in the industry when we say: If any of your inventory is damaged or missing after we receive it into our facility, we will pay you the wholesale cost of that item.
As outlined in your FSSA RSF will safe-keep and protect the Goods under its care with 100% reliability, and RSF shall maintain records of the Goods under its care with 100% accuracy. Such safe-keeping, protection, and accuracy requires that once received by RSF, no Goods are damaged, stolen, or lost as a result of RSF's negligence. In the event that such damages, theft, or losses occur while Goods are in the care of RSF, we will reimburse for the lost Goods at your cost basis, including shipping. RSF will promptly report all such losses to you. Upon request by RSF, you will need to provide documentation to support the reported loss value in the form of an invoice, receipt, or similar documentation. Should such lost Goods later be recovered, RSF shall be deemed the owner of those Goods.
