Red Stag's Special Delivery - Q1 2020

Updated by Tony Runyan

Happy New Year!

Pictured is our shipping department at the RSF Warehouse in KNoxville just prior to the holiday season.

In the blink of an eye, 2019 has come to a close. Thank you for making 2019 such a successful year for RSF! We appreciate you and consider you part of our RSF family. We hope that 2020 proves to be even bigger and better. As we prepare for a year of growth, we'd like to hear from you! Did your year-end well? Tell us about your successes!  Here's to a great 2020!

Employee Spotlight!

Take a few minutes to get to know Brandon Bennett. Brandon works in our Receiving Department as an Inbound Lead in our Knoxville warehouse. He has been with Red Stag since 2015. 

Learn More about Brandon

New Customer Reference Guide

Help Docs

  New Customer Reference Guide

We have moved our Customer Reference Guide over to a new system. It's now easier to access and search for any questions you may have. Check out the new layout by clicking below.

Customer Reference Guide

Update on our Expansion

We've broken ground on our warehouse expansion! Currently, earth is being moved and our crew is creating the strongest foundation for our new warehouse. We'll keep you updated on our progress as we hope for dry weather in the next couple of months to keep us on schedule.

FedEx and UPS Rate Changes for 2020

 

Every year, UPS and FedEx announce new shipping rates. This can include changes that have big effects on order fulfillment and shipping, such as new DIM factors for calculating dimensional weight pricing. The 2020 shipping rates are higher than the 2019 rates for both UPS and FedEx. This is not unexpected.

 

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From Our Website

DIM Weight Changes to USPS Shipping Rates

In the summer of 2019, the US Postal Service changed the way it calculates shipping charges. The USPS has added new dimensional weight pricing. As a result, USPS shipping rates for some packages will increase substantially. The USPS shipping change happened during a relatively slow time of the year. During the busy holiday season, shippers may get an unwelcome surprise when they see the price tag for their USPS shipping.

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The 2010s: A Decade of ECommerce Growth

As 2019 comes to a close, it’s a good time to look back at a decade that was marked by remarkable change, not the least of which is eCommerce growth. Every year, new technologies made online shopping more accessible and more widely accepted. 

 

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People don't trust brands - people trust people.

A customer might be ready to buy a product but hesitant to complete the purchase. Reviews can provide "social proof" that other customers may need to validate their purchase.

7 out of 10 customers will leave a review as long as they are asked. So, determine the best time to ask your buyers to review and get to work!

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