RSF Customer Reference Guide
  • RSF Operations Portal
  • RSF TeamSupport
  • Contact

Carrier Information

2024 Holiday Schedules

2024 Carrier Holiday Schedule

Carrier Service Alerts

Frequently Asked Questions

Billing FAQs

Billing FAQs

How Do I set up ACH or Wire Transfer?

Are there Special Dates to consider when planning Inbound Freight before and during the Holiday Season?

Can I Use RSF for Amazon Replenishment (or for Replenishment for other vendors)?

Can I Use RSF for LTL/TL Orders?

How Do I Estimate The Base Shipping Cost for an Order?

How Do I File A Claim for a Lost or Damaged Package?

How Do I Submit a Kitting Order?

How do I schedule an Appointment for Inbound Freight to RSF?

I've Signed My FSSA. What Happens Next?

LTL Backorder Policy

Red Stag Client Integration Guide

What Are Red Stag Fulfillment's Requirements for Inbound Shipments?

What If I Have Special Instructions Associated With an Order?

What Information Do I Need to Get an LTL Quote?

What are RSF's Shipping Addresses and Inbound Phone Numbers?

What are SOP's?

What is TeamSupport?

What is a Client Pickup Order?

What is an ASN?

What is an RMA?

What is the RSF Operations Portal (Warehouse Management System)?

International Shipping

Additional Information Required for International Orders

Guidelines for Shipping to the European Union

Shipping to Mexico - NOM

Package Modifications

FedEx Address Correction, Reroute, and Hold Requests

RSF Additional Services

RSF Kitting Services

RSF Guarantees

Fulfillment Accuracy

Inventory Safety and Accuracy – 100% Guarantee

On-Time Fulfillment

Receiving Inventory – Two Day Guarantee

RSF Operations Portal Advanced Features

Advanced Order Functions

Attach Packaging Features to Orders

Backorder Allocation

Customs Values for Orders and Order Items

Manual Third Party Billing Orders

Reference Codes

Third Party Billing (TPB) Feature

Bill Of Materials

Bill Of Materials

Bill of Materials - Quantity-types

Virtual Inventory

API Documentation

Lithium Batteries

Lots/Expirations Tracking

Packing Instructions

Rate Shopping

Regulations and Dangerous Goods

Volume Forecasting

RSF Operations Portal Basics

Basic Functions

Adding Products in the Operations Portal

Adding RMAs to the RSF Operations Portal

Creating ASNs in the RSF Operations Portal

Creating Orders in the RSF Operations Portal

Creating Users

Example Packing Slip

Holding and Unholding Orders

Kits/Bundles in the RSF Operations Portal

Operations Portal Login Information

Orders Grid View

Return Label Generation

Bulk Actions (ASNs, Orders, Products)

Bulk Attribute Updates

Bulk Uploading Orders

Bulk Uploading Products

Bulk Uploading Products

Bulk Uploading an ASN

RSF Operations Portal Interface Basics

Advanced Grid Filtering

Definitions of Inventory Statuses

Grid View

RSF WMS Release Notes

Version 2019.5

Version 2019.6

Version 2019.7

Version 2019.8

Version 2019.9

Version 2020.0

Version 2020.2

Red Stag's Special Delivery

Red Stag's Special Delivery - Q1 2020

Red Stag's Special Delivery - Q2 2020

Red Stag's Special Delivery - Q4 2019

Systems Integrations

Amazon Shipping

Amazon Merchant Fulfillment and Seller Fulfilled Prime

Require Rates from Preferred Carrier - Amazon MWS

Information on DropStream Integrations

Integrating your E-Commerce Cart with RSF's Warehouse Management System

All Categories ​>​ ​RSF Guarantees

RSF Guarantees

4 articles

Fulfillment Accuracy

Fulfillment Accuracy – 100% Guarantee. It should go without saying that you and your customers expect to receive what they ordered. Unfortunately, the average fulfillment company can have an order mi…

Updated 5 years ago by Tony Runyan

Inventory Safety and Accuracy – 100% Guarantee

Inventory Safety and Accuracy – 100% Guarantee. A key component in making sure your customers get what they want, when they want it, is to make sure the product is ready to pick when it’s ordered. Un…

Updated 5 years ago by Tony Runyan

On-Time Fulfillment

On-Time Fulfillment – 100% Guarantee. The marketplace is getting more competitive by the day. As competition grows, so do your customers’ expectations. You can’t afford to have a certain percentage o…

Updated 5 years ago by Tony Runyan

Receiving Inventory – Two Day Guarantee

Receiving Inventory – Two Day Guarantee. As far as we can tell, in order to sell products, you need to have them physically available to sell (sorry for the sarcasm). In order to have them available…

Updated 4 years ago by Tony Runyan

RSF Customer Reference Guide (opens in a new tab)

Powered by HelpDocs (opens in a new tab)

Contact