FedEx Address Correction, Reroute, and Hold Requests
Unfortunately, FedEx removed the function allowing our clients to submit reroutes themselves. Please send any reroute or return-to-sender requests to the support team at [email protected]…
Carrier Information
Frequently Asked Questions
Billing FAQs
Are there Special Dates to consider when planning Inbound Freight before and during the Holiday Season?
Can I Use RSF for Amazon Replenishment (or for Replenishment for other vendors)?
Can I Use RSF for LTL/TL Orders?
How Do I Estimate The Base Shipping Cost for an Order?
How Do I File A Claim for a Lost or Damaged Package?
How Do I Submit a Kitting Order?
How do I schedule an Appointment for Inbound Freight to RSF?
I've Signed My FSSA. What Happens Next?
LTL Backorder Policy
Red Stag Client Integration Guide
What Are Red Stag Fulfillment's Requirements for Inbound Shipments?
What If I Have Special Instructions Associated With an Order?
What Information Do I Need to Get an LTL Quote?
What are RSF's Shipping Addresses and Inbound Phone Numbers?
What are SOP's?
What is TeamSupport?
What is a Client Pickup Order?
What is an ASN?
What is an RMA?
What is the RSF Operations Portal (Warehouse Management System)?
International Shipping
Additional Information Required for International Orders
Guidelines for Shipping to the European Union
Shipping to Mexico - NOM
Package Modifications
RSF Additional Services
RSF Guarantees
Fulfillment Accuracy
Inventory Safety and Accuracy – 100% Guarantee
On-Time Fulfillment
Receiving Inventory – Two Day Guarantee
RSF Operations Portal Advanced Features
Advanced Order Functions
Attach Packaging Features to Orders
Backorder Allocation
Customs Values for Orders and Order Items
Manual Third Party Billing Orders
Reference Codes
Third Party Billing (TPB) Feature
Bill Of Materials
API Documentation
Lithium Batteries
Lots/Expirations Tracking
Packing Instructions
Rate Shopping
Regulations and Dangerous Goods
Volume Forecasting
RSF Operations Portal Basics
Basic Functions
Adding Products in the Operations Portal
Adding RMAs to the RSF Operations Portal
Creating ASNs in the RSF Operations Portal
Creating Orders in the RSF Operations Portal
Creating Users
Example Packing Slip
Holding and Unholding Orders
Kits/Bundles in the RSF Operations Portal
Operations Portal Login Information
Orders Grid View
Return Label Generation
Bulk Actions (ASNs, Orders, Products)
Bulk Attribute Updates
Bulk Uploading Orders
Bulk Uploading Products
Bulk Uploading Products
Bulk Uploading an ASN
RSF Operations Portal Interface Basics
RSF WMS Release Notes
Version 2019.5
Version 2019.6
Version 2019.7
Version 2019.8
Version 2019.9
Version 2020.0
Version 2020.2
Red Stag's Special Delivery
Red Stag's Special Delivery - Q1 2020
Red Stag's Special Delivery - Q2 2020
Red Stag's Special Delivery - Q4 2019
Systems Integrations
